St. Luke's -

About St. Luke’s University Health Network

St. Luke’s University Health Network (SLUHN) is a non-profit, regional, fully integrated, nationally recognized network providing services at seven hospitals and more than 200 sites, primarily in Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks and Monroe counties in Pennsylvania and in Warren County, New Jersey.

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about the Network.

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about our history.

Message from the President and CEO

Our Mission

The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured, educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The mission will be accomplished by the following:

Making the patient our highest priority.
Promoting healthy lifestyles and continuously improving care provided to heal the sick and injured.
Coordinating and integrating services into a seamless, easily accessible system of care.
Improving the level of service provided throughout the Network.
Ensuring all health care services are relevant to the needs of the community.
Striving to maximize the satisfaction of our patients, employees, medical staff and volunteers, and
Training allied health professionals, nursing and medical students, and residents and fellows and attracting them to practice within our Network's service area.

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Our Vision

In comparison to national benchmarks, St. Luke's will:

Achieve top decile performance in quality and safety measures,
Provide exceptional service, and
Be perceived as EASY to use by all who access or provide our services.

Our Values

St. Luke's University Health Network is guided by the following values:
P-C-R-A-F-T

Pride – We take pride in our accomplishments and in our organization.

Caring – We show consideration for others and their feelings. We treat others as we want to be treated.

Respect – We recognize the value, diversity and importance of each other, those we serve and the organization.

Accountability – We are responsible to make decisions and solve problems in a timely and effective manner.

Flexibility – We adapt to the changing needs and expectations of those we serve.

Teamwork – We work together to improve quality.

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Our Focus

Our Strategic Focus:

People and Relationships

Physicians, Employees and Volunteers -- our most important assets
We will be the "employer of choice"

Simplicity

Continue to simplify management structure
Promote efficiency and effectiveness

Integrity

Transparent, accountable management
Ongoing adherence to our Management Philosophy

Quality

Focus on clinical process improvements using national benchmarks and appropriately share the outcomes of our ongoing focus on quality
Perform in the top decile in national pay-for-performance programs

Cost